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Record maintenance

Change a status

R031 min readUpdated 28 October 2026
  1. Open the record and review its current status, evidence and available workflow actions.
  2. Choose the action describing what actually happened, such as Submit, Approve, Complete, Renew or Archive.
  3. Supply any requested date, reason, approver or other context, then confirm the action.
  4. Check the resulting status and history. If rejected, read the reason and correct the missing input or obtain the required authority.

Workflow-driven statuses are not generally edited through a dropdown. Other records, such as controls, expose an editable status field. Time-based lifecycle statuses may be maintained by configured compliance jobs. A state change does not automatically send an external notification or carry out the underlying real-world work.