- Open Credential renewals and filter by currency/workflow state. The earliest applicable expiry or review date determines the deadline.
- Open the person's credential. Use Request renewal to record that renewal work is required, then Start renewal or Open renewal.
- Edit the new draft with the replacement dates/details. Attach its new evidence and have it checked through the verification action.
- Confirm the new version is current and the preceding version/evidence remains traceable. Starting a renewal alone does not make a replacement verified.
- For a correction, revocation or archival, use the offered workflow action and provide a reason. Do not overwrite a retained superseded version.
Complete when: The current version is correct, renewal history remains intact and outstanding work is visible. “Due” is an in-app reminder. Requesting renewal is not proof that an email was delivered.